Get in Touch with Deribla Store

We're here to help you create the home of your dreams! Whether you have questions about our products, need assistance with an order, or simply want to share feedback, our dedicated customer service team is ready to assist you. At Deribla Store, we believe in building lasting relationships with our customers, and that starts with open, responsive communication.

How to Reach Us

There are several convenient ways to get in touch with our team. Choose the method that works best for you, and we'll respond as quickly as possible to ensure your questions are answered and your needs are met.

Email Support: For general inquiries, product questions, or order assistance, please email us at contact@deriblastore.com. We typically respond within 24-48 hours during business days.

Customer Service Hours: Our team is available Monday through Friday, 9:00 AM to 6:00 PM (EST). We're closed on major holidays but will respond to your inquiry on the next business day.

Order Tracking: If you need to track your order, please visit our Track Your Order page for real-time updates on your shipment status.

Frequently Asked Questions

Before reaching out, you might find the answer to your question in our comprehensive FAQs section. We've compiled answers to the most common questions about shipping, returns, product care, and more to help you get the information you need quickly.

What to Include in Your Message

To help us serve you better and respond more efficiently, please include the following information when contacting us:

• Order Number: If your inquiry is about a specific order, please include your order number (found in your confirmation email)
• Product Details: For product-specific questions, let us know which item you're asking about
• Detailed Description: The more details you provide about your question or concern, the better we can assist you
• Photos: If applicable, attach photos to help us understand your inquiry (especially for product quality or damage concerns)

Business Inquiries

For wholesale opportunities, partnership proposals, or media inquiries, please email us at contact@deriblastore.com. We're always interested in exploring new collaborations that align with our mission of providing premium home goods and wellness products.

Your Feedback Matters

We're constantly working to improve our products and services, and your feedback is invaluable to us. Whether you have a suggestion for a new product, want to share your experience, or have ideas on how we can serve you better, we'd love to hear from you. Your insights help us grow and continue to meet the evolving needs of our valued customers.

Social Media

Stay connected with us on social media for the latest product launches, home styling tips, wellness advice, and exclusive promotions. Follow us to join our community of home comfort enthusiasts!

Thank you for choosing Deribla Store. We look forward to hearing from you and helping you create the comfortable, stylish home you deserve!